Question 1

How quickly will I receive a response?

Accepted Answer

Our team typically responds to all enquiries within 24 hours. For urgent requests, we'll do our best to respond even sooner.

Question 2

Do you work with international clients?

Accepted Answer

Yes. We work with startups, SMEs and enterprise teams across different countries using remote collaboration tools.

Question 3

Can you sign an NDA before discussing my project?

Accepted Answer

Absolutely. We understand the importance of confidentiality and are happy to sign a Non-Disclosure Agreement before any detailed discussions.

Question 4

Do you provide one-time testing or ongoing QA support?

Accepted Answer

We offer both. Whether you need a one-time testing engagement or a dedicated QA partner for continuous releases, we can tailor our services to your needs.

Question 5

Do you offer a free initial consultation?

Accepted Answer

Yes. Book a consultation and we'll talk through your project, current QA challenges, and goals at no cost before proposing an engagement.

Question 6

What's the best way to reach you?

Accepted Answer

Email or WhatsApp both work well for a quick chat. For project enquiries, the contact form above ensures the right details reach our team so we can respond within 24 hours.

Question 7

Do you test on real devices or emulators?

Accepted Answer

Both. We use real-device labs for the browsers and devices your users actually use, and emulators for broader coverage where it makes sense.

Question 8

Can you work within our existing sprint cycle?

Accepted Answer

Yes. We embed into your sprint cadence, testing new work as it's ready rather than waiting for a separate QA phase at the end.

Question 9

How is this different from your API Testing or Performance Testing services?

Accepted Answer

This is the coordinated, full-product layer: functional, regression, exploratory, mobile, accessibility, and UAT support. API Testing and Performance Testing go significantly deeper on those two specific layers, and we often run them alongside this engagement rather than instead of it.

Question 10

Do you also cover accessibility and usability, or just functional bugs?

Accepted Answer

Both are part of the standard engagement. We flag usability friction and accessibility gaps alongside functional defects, not as a separate add-on.

Question 11

Which automation framework do you use?

Accepted Answer

Primarily Playwright for modern web apps, with Cypress or Selenium where a codebase already depends on them. We pick the tool that fits your stack, not the other way round.

Question 12

Who maintains the automation suite after delivery?

Accepted Answer

We hand over a documented, CI-integrated suite your team can own from day one, or we can stay on for ongoing maintenance if you'd rather we carry that load.

Question 13

We already have some automation. Can you build on it?

Accepted Answer

Usually, yes. We start by assessing what's there, what's worth keeping and what's flaky and worth rebuilding, then extend from a stable foundation rather than starting over.

Question 14

What if our team doesn't have automation experience?

Accepted Answer

We can pair this with our Tools Proficiency Training so your team builds real capability alongside the suite we deliver, not just a black box to maintain.

Question 15

Do you test authentication and security edge cases?

Accepted Answer

Yes, token expiry, permission boundaries, and malformed or malicious payloads are all part of a standard API testing engagement. For deeper penetration-style coverage, pair this with our Security Testing service.

Question 16

Can you validate third-party API integrations?

Accepted Answer

Absolutely. We test how your system handles both the happy path and the failure modes of any external service you depend on, using service virtualization where we can't safely trigger a failure on the real provider.

Question 17

Do you test integrations with third-party providers we don't control?

Accepted Answer

Yes. We test how your system behaves against real third-party responses, including their failure modes, timeouts, and rate limits, not just the happy path.

Question 18

What load levels do you typically test for?

Accepted Answer

We model load based on your real or projected traffic, everyday peaks, seasonal spikes, and worst-case scenarios like a marketing campaign or product launch going better than planned.

Question 19

Can you test in our staging environment safely?

Accepted Answer

Yes. We agree on safe testing windows and thresholds up front so load testing never puts a shared environment or production data at risk.

Question 20

We have a big traffic event coming up. Can you help us prepare?

Accepted Answer

Yes, this is exactly the kind of engagement we're built for. We model expected load ahead of a launch, campaign, or seasonal peak and stress-test before it matters.

Question 21

Our AI feature uses a third-party model (OpenAI, Anthropic, etc). Can you still test it?

Accepted Answer

Yes. Most AI testing engagements are exactly this, evaluating how your product uses a third-party model: your prompts, your guardrails, your integration, and the end-to-end user experience, rather than testing the model provider's infrastructure itself.

Question 22

How is this different from traditional QA?

Accepted Answer

Traditional testing checks for one correct output. AI features often have a range of acceptable outputs, and results can vary between runs. We use scoring rubrics, statistical evaluation, and human review instead of simple pass/fail assertions.

Question 23

Can you test for bias and safety, not just functionality?

Accepted Answer

Yes, bias, fairness, and AI safety evaluation is a core part of this service, not an optional add-on. We test with structured, adversarial, and demographically varied inputs to surface issues before they reach production.

Question 24

What happens when we update our model or prompts?

Accepted Answer

We build a regression harness specifically so this isn't a one-time engagement. Your evaluation suite reruns automatically against every model or prompt change, flagging quality drift before it ships.

Question 25

Do you test chatbots and voice assistants too?

Accepted Answer

Yes. Conversational AI testing, chatbots, virtual assistants, and voice interfaces, covers multi-turn context handling, intent recognition, and graceful fallback behavior, in addition to the accuracy checks we run on any AI feature.

Question 26

Is this a penetration test or a vulnerability scan?

Accepted Answer

Both, combined. Automated scanning gives broad coverage quickly; manual, attacker-mindset penetration testing then digs into the areas most likely to hide real, exploitable issues that scanners alone miss.

Question 27

Will testing disrupt our production environment?

Accepted Answer

No. We scope and schedule testing in staging or an agreed environment with clear rules of engagement, so testing never risks live traffic or customer data.

Question 28

Do you provide a report we can share with customers or auditors?

Accepted Answer

Yes. You get a clear, prioritized report suitable for internal remediation planning and for demonstrating due diligence to customers, partners, or auditors.

Question 29

Is this a one-time engagement or ongoing?

Accepted Answer

Most engagements start with a focused assessment and roadmap, then shift to lighter-touch advisory as your team implements the changes.

Question 30

Will this require us to change tools we already use?

Accepted Answer

Not necessarily. We design the operating model around your existing tools where possible, and only recommend a change when it's clearly the right call.

Question 31

Can this fit into a fixed release calendar?

Accepted Answer

Yes. We build release readiness reviews and reporting cadences around your existing release calendar, weekly, bi-weekly, or quarterly, rather than asking you to change it.

Question 32

Do you work with our existing QA team or replace them?

Accepted Answer

We work alongside your existing team. The goal is a strategy and process your people can execute, not a plan that sidelines them.

Question 33

How is this different from Staff Augmentation?

Accepted Answer

Staff Augmentation embeds named individuals into your team and processes for extended periods. Testing as a Service is outcome-based, you get tested software and reports; we manage the team, tooling, and process behind it.

Question 34

Can we scale the engagement up or down?

Accepted Answer

Yes, that flexibility is the point. We adjust capacity as your release calendar, budget, or delivery pressure changes, without a lengthy re-contracting process.

Question 35

What's included, just manual testing or also automation and performance?

Accepted Answer

It depends on your scope. TaaS engagements can include manual, automation, API, performance, and security testing, we structure the mix around what your product actually needs.

Question 36

How quickly can someone join our team?

Accepted Answer

Typically within one to two weeks of scoping the engagement, depending on the skill mix and domain context needed.

Question 37

Can we scale the team size up or down as needs change?

Accepted Answer

Yes, that flexibility is the point. We adjust capacity as your roadmap, budget, or delivery pressure changes, without a lengthy re-contracting process.

Question 38

Do augmented engineers work in our tools, or their own?

Accepted Answer

Yours. They work inside your existing Jira/Azure DevOps board, your test management tool, and your communication channels, as part of the team, not a separate silo.

Question 39

Do you replace our existing DevOps/platform team, or work alongside them?

Accepted Answer

Alongside. We typically design and implement the pipeline and quality-gate architecture, then hand it over with documentation your team can extend and maintain.

Question 40

Can you integrate our existing test automation into the pipeline?

Accepted Answer

Yes, this is one of the most common starting points. We wire your existing (or newly built) automation suites in as quality gates rather than building a separate, disconnected process.

Question 41

We're on legacy infrastructure. Is a full DevOps setup realistic?

Accepted Answer

Usually, yes, incrementally. We typically start with the highest-friction part of your release process and build out from there, rather than requiring a full rebuild before you see any benefit.

Question 42

Is QA Solucity an official ISTQB partner?

Accepted Answer

No. QA Solucity is an independent training provider, not an official partner, accredited center, or authorized testing provider of ISTQB or NGSTQB. Your official exam is written, administered, and proctored entirely by an independent exam board such as AT*SQA or iSQI.

Question 43

What's the difference between the two enrollment routes?

Accepted Answer

The Self-Starter Prep Track covers training only, and you book and pay for your official exam directly with the registrar whenever you're ready. The All-Inclusive Bundle adds a prepaid official exam voucher to your training, in one Naira payment.

Question 44

Do I need any prior experience to join?

Accepted Answer

No. The QA Career Launchpad is built for complete beginners. We start from testing fundamentals and build up from there.

Question 45

Will I learn automation, or just manual testing?

Accepted Answer

Both. You'll build a solid manual testing foundation first, then move into automation tooling like Selenium and Playwright once the fundamentals are solid.

Question 46

Is this the same as ISTQB certification?

Accepted Answer

No. The QA Career Launchpad teaches practical, job-ready QA skills and gives you a portfolio; it isn't a certification exam. If you also want a globally recognized credential, see our separate ISTQB Certification Pathways program.

Question 47

Do you guarantee job placement?

Accepted Answer

No, and we're upfront about that. What we do provide is portfolio review, interview preparation, and career guidance to help you present your new skills to employers with confidence.

Question 48

Which tools can you train our team on?

Accepted Answer

Most testing and delivery tools in common use, Playwright, Selenium, Postman, Jira, and more. Tell us your stack and we'll tailor the session to it.

Question 49

Do you provide hands-on exercises, not just lectures?

Accepted Answer

Always. Every session is built around real tasks on real (or realistic) test environments, not slides alone.

Question 50

Can this be combined with a Test Automation engagement?

Accepted Answer

Yes, this is a common pairing. We often deliver Tools Proficiency Training alongside a Test Automation build-out, so your team builds real capability alongside the suite we deliver.

Question 51

How many people can join a training program?

Accepted Answer

We run sessions for small squads up to full departments. Group size shapes the format, hands-on labs work best in smaller cohorts.

Question 52

Is training delivered remotely or on-site?

Accepted Answer

Both. Most teams choose remote for flexibility, but we're happy to run in-person sessions where that fits better.

Question 53

Can you build a curriculum around our specific product and tools?

Accepted Answer

Yes. We design the curriculum around your team's actual maturity level, tech stack, and product domain rather than a one-size-fits-all deck.

Question 54

Are these templates specific to certain tools?

Accepted Answer

No. They're built to work with whatever you already use, Jira, Notion, spreadsheets, or plain documents, so adoption doesn't depend on a tool migration.

Question 55

How do I get access to the templates?

Accepted Answer

Reach out through the contact form and let us know which templates are most relevant to your team, we'll share the ones that fit.

Question 56

Where can I read your guides?

Accepted Answer

Many of our guides are published on the blog. New in-depth guides and playbooks are added regularly, check back or reach out for a specific topic.

Question 57

Can you write a guide specific to our stack?

Accepted Answer

For engaged clients, yes. We can tailor a guide or playbook to your team's specific tools and workflow as part of a QA strategy or process engagement.

Question 58

Are the e-books free?

Accepted Answer

Yes. Our e-books are free to request, we see them as a way to share what we've learned, not a lead-gen paywall.

Question 59

How often do you publish new e-books?

Accepted Answer

We publish new titles periodically, focused on topics we hear repeatedly from clients. Get in touch to be notified when a new one lands.

Question 60

Are events open to the public or private for clients?

Accepted Answer

Both. We host public sessions periodically, and we run private workshops tailored to a single team as part of our Training services.

Question 61

Can you run a workshop for our team specifically?

Accepted Answer

Yes, that's exactly what our Workshops service is for. Head to our services page or contact us directly to scope one for your team.

Answers to what teams ask us most.