Question 1

How quickly will I receive a response?

Accepted Answer

Our team typically responds to all enquiries within 24 hours. For urgent requests, we'll do our best to respond even sooner.

Question 2

Do you work with international clients?

Accepted Answer

Yes. We work with startups, SMEs and enterprise teams across different countries using remote collaboration tools.

Question 3

Can you sign an NDA before discussing my project?

Accepted Answer

Absolutely. We understand the importance of confidentiality and are happy to sign a Non-Disclosure Agreement before any detailed discussions.

Question 4

Do you provide one-time testing or ongoing QA support?

Accepted Answer

We offer both. Whether you need a one-time testing engagement or a dedicated QA partner for continuous releases, we can tailor our services to your needs.

Question 5

Do you offer a free initial consultation?

Accepted Answer

Yes. Book a consultation and we'll talk through your project, current QA challenges, and goals at no cost before proposing an engagement.

Question 6

What's the best way to reach you?

Accepted Answer

Email or WhatsApp both work well for a quick chat. For project enquiries, the contact form above ensures the right details reach our team so we can respond within 24 hours.

Question 7

Do you test on real devices or emulators?

Accepted Answer

Both. We use real-device labs for the browsers and devices your users actually use, and emulators for broader coverage where it makes sense.

Question 8

Can you work within our existing sprint cycle?

Accepted Answer

Yes. We embed into your sprint cadence, testing new work as it's ready rather than waiting for a separate QA phase at the end.

Question 9

Which automation framework do you use?

Accepted Answer

Primarily Playwright for modern web apps, with Cypress or Selenium where a codebase already depends on them. We pick the tool that fits your stack, not the other way round.

Question 10

Who maintains the automation suite after delivery?

Accepted Answer

We hand over a documented, CI-integrated suite your team can own from day one, or we can stay on for ongoing maintenance if you'd rather we carry that load.

Question 11

Do you test authentication and security edge cases?

Accepted Answer

Yes, token expiry, permission boundaries, and malformed or malicious payloads are all part of a standard API testing engagement.

Question 12

Can you validate third-party API integrations?

Accepted Answer

Absolutely. We test how your system handles both the happy path and the failure modes of any external service you depend on.

Question 13

What load levels do you typically test for?

Accepted Answer

We model load based on your real or projected traffic, everyday peaks, seasonal spikes, and worst-case scenarios like a marketing campaign or product launch going better than planned.

Question 14

Can you test in our staging environment safely?

Accepted Answer

Yes. We agree on safe testing windows and thresholds up front so load testing never puts a shared environment or production data at risk.

Question 15

How long does a QA strategy engagement take?

Accepted Answer

A typical assessment and roadmap takes two to four weeks, depending on how many products and teams are in scope.

Question 16

Do you work with our existing QA team or replace them?

Accepted Answer

We work alongside your existing team. The goal is a strategy your people can execute, not a plan that sidelines them.

Question 17

Will this disrupt our current sprint cadence?

Accepted Answer

No. We design around your existing cadence and roll changes in incrementally, so teams adapt without a disruptive reset.

Question 18

Do you work with tools we already use?

Accepted Answer

Yes. We build processes around your existing stack (Jira, Azure DevOps, Linear, or otherwise) rather than asking you to adopt new tooling.

Question 19

How far before launch should we start?

Accepted Answer

Ideally one to two weeks before go-live, enough time to act on what we find without last-minute pressure to skip fixes.

Question 20

What happens if a release isn't ready?

Accepted Answer

You get a clear, evidence-backed picture of what's blocking readiness and what it would take to close the gap, so the go/no-go decision is yours to make with full information.

Question 21

Do you provide ongoing reporting, or a one-time setup?

Accepted Answer

Both are available. Many teams start with a setup engagement, then keep us on for ongoing reporting and coordination as the program runs.

Question 22

Can this integrate with our existing project tools?

Accepted Answer

Yes. We build reporting and traceability on top of the tools you already use rather than introducing a parallel system to maintain.

Question 23

How many people can join a training program?

Accepted Answer

We run sessions for small squads up to full departments. Group size shapes the format, hands-on labs work best in smaller cohorts.

Question 24

Is training delivered remotely or on-site?

Accepted Answer

Both. Most teams choose remote for flexibility, but we're happy to run in-person sessions where that fits better.

Question 25

Which tools can you train our team on?

Accepted Answer

Most testing and delivery tools in common use, Playwright, Selenium, Postman, Jira, and more. Tell us your stack and we'll tailor the session to it.

Question 26

Do you provide hands-on exercises, not just lectures?

Accepted Answer

Always. Every session is built around real tasks on real (or realistic) test environments, not slides alone.

Question 27

Is QA Solucity an official ISTQB partner?

Accepted Answer

No. QA Solucity is an independent training provider, not an official partner, accredited center, or authorized testing provider of ISTQB or NGSTQB. Your official exam is written, administered, and proctored entirely by an independent exam board such as AT*SQA or iSQI.

Question 28

What's the difference between the two enrollment routes?

Accepted Answer

The Self-Starter Prep Track covers training only, and you book and pay for your official exam directly with the registrar whenever you're ready. The All-Inclusive Bundle adds a prepaid official exam voucher to your training, in one Naira payment.

Question 29

Do I need any prior experience to join?

Accepted Answer

No. The QA Career Launchpad is built for complete beginners. We start from testing fundamentals and build up from there.

Question 30

Will I learn automation, or just manual testing?

Accepted Answer

Both. You'll build a solid manual testing foundation first, then move into automation tooling like Selenium and Playwright once the fundamentals are solid.

Question 31

Is this the same as ISTQB certification?

Accepted Answer

No. The QA Career Launchpad teaches practical, job-ready QA skills and gives you a portfolio; it isn't a certification exam. If you also want a globally recognized credential, see our separate ISTQB Certification Pathways program.

Question 32

Do you guarantee job placement?

Accepted Answer

No, and we're upfront about that. What we do provide is portfolio review, interview preparation, and career guidance to help you present your new skills to employers with confidence.

Question 33

How long does a typical workshop run?

Accepted Answer

Most run two to four hours, though we can scale up to a full-day session for larger topics like a quarterly QA review.

Question 34

Can workshops be run remotely?

Accepted Answer

Yes. We facilitate remote workshops with the same collaborative tools (Miro, FigJam) used in person, so distributed teams get the full experience.

Question 35

We're pre-launch with a small team. Is this too early for QA?

Accepted Answer

It's actually the ideal time. Catching issues before your first users do is far cheaper than fixing them after launch, and it's easier to build good habits from day one than to retrofit them later.

Question 36

How much of our roadmap does this take up?

Accepted Answer

We scope engagements around your launch timeline, from a focused pre-launch sprint to lightweight ongoing support as you iterate toward product-market fit.

Question 37

Can this fit into a fixed release calendar?

Accepted Answer

Yes. We build regression coverage and gate reviews around your existing release cadence, weekly, bi-weekly, or quarterly, rather than asking you to change it.

Question 38

Do you only test before release, or ongoing?

Accepted Answer

Both models work. Many teams start with per-release support and move to a standing regression suite we maintain between releases.

Question 39

We already have some automation. Can you build on it?

Accepted Answer

Usually, yes. We start by assessing what's there, what's worth keeping, what's flaky and worth rebuilding, then extend from a stable foundation rather than starting over.

Question 40

What if our team doesn't have automation experience?

Accepted Answer

We can pair this with hands-on tools training so your team builds real capability alongside the suite we deliver, not just a black box to maintain.

Question 41

Do you test integrations with third-party providers we don't control?

Accepted Answer

Yes. We test how your system behaves against real third-party responses, including their failure modes, timeouts, and rate limits, not just the happy path.

Question 42

Can you validate a new integration before it goes live?

Accepted Answer

Absolutely. This is one of the most common triggers for this engagement, validating a new partner or platform integration before it touches production traffic.

Question 43

We have a big traffic event coming up. Can you help us prepare?

Accepted Answer

Yes, this is exactly the kind of engagement we're built for. We model expected load ahead of a launch, campaign, or seasonal peak and stress-test before it matters.

Question 44

Will testing affect our production environment?

Accepted Answer

No. We test in staging or a dedicated environment with agreed thresholds, so load testing never puts live traffic or data at risk.

Question 45

Do you test on real devices?

Accepted Answer

Yes, for the devices and OS versions that matter most to your user base, supplemented with broader emulator coverage for less common combinations.

Question 46

Can you help with app store review issues too?

Accepted Answer

We can review your app against common App Store and Play Store rejection reasons as part of release readiness, so review isn't the first place issues surface.

Question 47

Is this a one-time engagement or ongoing?

Accepted Answer

Most engagements start with a focused assessment and roadmap, then shift to lighter-touch advisory as your team implements the changes.

Question 48

Will this require us to change tools we already use?

Accepted Answer

Not necessarily. We design the operating model around your existing tools where possible, and only recommend a change when it's clearly the right call.

Question 49

How quickly can someone join our team?

Accepted Answer

Typically within one to two weeks of scoping the engagement, depending on the skill mix and domain context needed.

Question 50

Can we scale the team size up or down as needs change?

Accepted Answer

Yes, that flexibility is the point. We adjust capacity as your roadmap, budget, or delivery pressure changes, without a lengthy re-contracting process.

Question 51

Are these templates specific to certain tools?

Accepted Answer

No. They're built to work with whatever you already use, Jira, Notion, spreadsheets, or plain documents, so adoption doesn't depend on a tool migration.

Question 52

How do I get access to the templates?

Accepted Answer

Reach out through the contact form and let us know which templates are most relevant to your team, we'll share the ones that fit.

Question 53

Where can I read your guides?

Accepted Answer

Many of our guides are published on the blog. New in-depth guides and playbooks are added regularly, check back or reach out for a specific topic.

Question 54

Can you write a guide specific to our stack?

Accepted Answer

For engaged clients, yes. We can tailor a guide or playbook to your team's specific tools and workflow as part of a QA strategy or process engagement.

Question 55

Are the e-books free?

Accepted Answer

Yes. Our e-books are free to request, we see them as a way to share what we've learned, not a lead-gen paywall.

Question 56

How often do you publish new e-books?

Accepted Answer

We publish new titles periodically, focused on topics we hear repeatedly from clients. Get in touch to be notified when a new one lands.

Question 57

Are events open to the public or private for clients?

Accepted Answer

Both. We host public sessions periodically, and we run private workshops tailored to a single team as part of our Training services.

Question 58

Can you run a workshop for our team specifically?

Accepted Answer

Yes, that's exactly what our Workshops service is for. Head to our services page or contact us directly to scope one for your team.

Answers to what teams ask us most.